Creating a Patient-Focused Healthcare Revenue Cycle

October 16th, 2018 3:00PM EDT

Healthcare is becoming much more consumer-focused as patient financial responsibility rises and technology puts healthcare information in patient hands. Healthcare organizations are focusing on meeting the needs and demands of their patients as healthcare consumerism takes hold of the industry. Extending a patient-focused strategy to the healthcare revenue cycle is key to boosting the bottom line, retaining and attracting patients, collecting patient financial responsibility, and improving patient satisfaction.

In this presentation, Max Tselevich, CEO of The Doctor, a Medical Services Management Company, will share how his California practice transformed patient registration, scheduling, billing, and collections to respond to healthcare consumerism and implement a paperless healthcare environment.

Learning Objectives:
  • Develop a patient-focused business strategy
  • Implement methods for improving patient collections
  • Understand how to digitize patient registration and scheduling
  • Learn how a paperless environment improves the revenue cycle
  • Prevent billing and collection pain points through automation
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Max Tselevich
The Doctor, a Medical Services Management Company

Max Tselevich started and fell in love with his entrepreneurial career at age 19, when he was part of a startup team which launched a regional airline in Santa Maria, Ca. He spent the last 20 years of his career doing just that - startups. For the past several years Max focused on healthcare startups, private practices in particular. He launched and grew a medical practice along with a group of physicians and together they were able to reform, reinvent and automate primary care without losing the personal touch and patient centric approach. He created a practice completely paperless, connected and agile. Several things that Max implemented are very new to private practice - from outsourcing to automation and complete mobile integration.

About the sponsor: DocuSign
DocuSign® is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device with trust and confidence. 
DocuSign enables organizations of every size, industry and geography to make every decision, approval, workflow and signature fully digital.
DocuSign and Go to keep life and business moving forward.

Seonah Iverson
Product Marketing Manger

As Product Marketing Manager at DocuSign, Seonah Iverson leads customer success for industries including the healthcare, life sciences, and higher education verticals. Seonah's diverse marketing background includes leading B2B marketing programs for the advertising technology platform Turn Inc., now Amobee. Previously, she drove awareness strategy for global telecom and financial services brands at advertising agencies in New York and Chicago. Seonah holds a BS in Consumer Affairs in Business from the University of Wisconsin-Madison and is Pragmatic Marketing (LII) certified.