Using Telehealth to Reshape the Primary Care Paradigm

March 7th, 2019 1:00PM ET

While early attempts to launch primary care telehealth services often left healthcare systems mired in a messy landscape of failed projects and promises, today’s connected care platforms are offering a much more cohesive workflow. Advances in asynchronous (store-and-forward) technology and the promise of better reimbursement have given health systems the opportunity to view telehealth as a viable means of delivering the right care at the right time and in the right place.

The willingness to see disruptive technology as just that — something that disrupts the old pattern of care — combined with thoughtful planning and change management can make the incorporation of telehealth 2.0 a game changer. Providers have to embrace telehealth as a critical component of delivering value-based care, and they’ll need to map out this platform integration to ensure that clinical and organizational outcomes are in synch.

In this webinar, Domenica Gilbert, a Research Consultant with The Advisory Board, will examine the evolution of primary care telehealth, from its early days of high promise and low performance to today’s more efficient programs. She’ll discuss how health systems have combined new technology and best practices to create a service that is now meeting the needs of both patients and providers.

Learning objectives:
Designing a direct-to-consumer platform that delivers care when and where it’s needed 
Integrating connected care into the care delivery workflow
Ensuring organizational buy-in to a new model of care capitalizing on reimbursement opportunities
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Domenica Gilbert
The Advisory Board

Domenica is a consultant with the Research Accelerator team, where she advises health system executives on key strategic priorities and devises new, customized approaches to delivering Advisory Board research.

Domenica’s primary areas of expertise include service line growth planning, investment prioritization, and capacity analysis. She has also led several research publications: How to Grow Your Interventional Radiology Program, How to Evaluate Freestanding Imaging Market Opportunity, and Maximizing Value in Chronic Wound Management.

Prior to joining Advisory Board, Domenica earned an MS in Management Studies from the Kellogg School of Management and a BS in in Social Policy and Psychology from Northwestern University.

About the sponsor: Bright.MD is transforming health care delivery with an innovative software solution that cuts the cost of health care visits by 90 percent. Its virtual care solution, SmartExam™, automates care and communication between physician and patient for faster, more convenient and high-quality diagnosis and treatment, increasing provider capacity by a factor of ten.
This webcast is approved for up to 1.0 continuing education (CE) hours for use in fulfilling the continuing education requirements of the Certified Professional in Healthcare Information & Management Systems (CPHIMS) and the Certified Associate in Healthcare Information & Management Systems (CAHIMS).