Tailoring Enterprise EHR Technology to Unique Clinical Workflows

April 22nd, 2019 11:00AM ET

Health systems, hospitals, and physician groups have moved to implement and adopt enterprise EHR technology with the hopes of providing a uniform experience for clinicians. However, clinical workflows vary among providers across and within specialties, running counter to a one-size-fits-all approach. 

Recognizing this variation, forward-thinking clinical and technology leaders are working collaboratively to deliver an EHR experience to end-users based on the needs of different cohorts of providers. Ideally, such planning is part of the implementation design process. But given the lifespan of EHR technology — the EHR journey — EHR implementation is only the beginning of many years working to tailor their systems to the unique needs of clinicians through optimization, customization, and training and education.

Partners Continuing Care CIO John Campbell led Spaulding’s Epic implementation and telemedicine program at Spaulding Rehabilitation, a network of outpatient and inpatient facilities within Partners and a recognized leader in rehabilitative care. In this presentation, John will detail the organization’s approach to giving long-term and post-acute providers across clinical settings EHR technology that supports the needs of both providers and patients.

Learning objectives
  • Addressing the unique EHR needs of specialists
  • Supporting providers before, during, and after implementation
  • Identifying opportunities for future EHR optimization and training

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About the Sponsor: Nuance

Nuance, the pioneer and leader in conversational AI innovations, provides intelligent systems that support a more natural and insightful approach to clinical documentation – freeing clinicians to spend more time caring for patients. Nuance healthcare solutions capture, improve and communicate 300 million patient stories each year, helping 500,000 clinicians in 10,000 global healthcare organizations to drive meaningful clinical and financial outcomes. Nuance’s award-winning clinical speech recognition, medical transcription, virtual assistants, CAPD, CDI, coding, quality and medical imaging solutions provide a more complete and accurate view of patient care.

John Campbell
Chief Information Officer, Information Systems
Partners Continuing Care, Partners Healthcare

Since 2005, John has served as the Chief Information Officer of Spaulding Rehabilitation Network, part of Partners HealthCare. John played a significant role in the building of the first new hospital in Boston in the past 30 years, developing and implementing an innovative IT design for the all-new flagship Spaulding hospital that earned the organization top honors for its patient education/entertainment system designed for a disability population. John was also instrumental in defining and implementing a post-acute telehealth strategy to improve efficiency, reduce costs, decrease readmissions, and drive nearly 100% physician and patient satisfaction rate. 

This webcast is approved for up to 1.0 continuing education (CE) hours for use in fulfilling the continuing education requirements of the Certified Professional in Healthcare Information & Management Systems (CPHIMS) and the Certified Associate in Healthcare Information & Management Systems (CAHIMS).