2018 Predictions and Action Items for Healthcare Revenue Cycle Management

December 5th, 2017 1:00PM EDT

From health policy debates and new payment models to high deductible health plans and patient billing, healthcare organizations faced an abundance of revenue cycle management changes and challenges in 2017. Value-based reimbursement continued to replace fee-for-service payment structures, especially with CMS launching MACRA. The debate surrounding the Affordable Care Act also had healthcare executives unsure how to proceed with healthcare payment reform.

All the while, health systems, hospitals, and practices had to stay the course with ensuring operational and revenue cycle management efficiency. Organizations sought new methods to improve all aspects of revenue cycle management, including claims management, denials management, patient financial responsibility, and contract management.

The demand for lower costs and better care quality, as well as revenue cycle management efficiency, is unlikely to subside as a new year approaches. And 2018 is likely to hold just as many revenue cycle management changes and challenges as the previous year.
However, finance and revenue cycle management leaders can brace for changes in this constantly evolving industry. In this webcast, listeners will discover 2018 predictions and action items that will top healthcare revenue cycle management priority lists. Attendees will hear about the following:
  • How will revenue cycle management evolve in 2018
  • What revenue cycle management areas leaders should prioritize
  • Best practices for claims management, A/R, denials management, patient financial responsibility, and contract management

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Sponsored by: ZirMed

Navicure and ZirMed are now one company, providing integrated cloud-based healthcare RCM solutions that improve operating efficiencies and financial results including revenue, cash flow, and the cost of collecting from payers and patients. The company’s solutions include medical claims management and monitoring, charge integrity, contract management and modeling, AR management, patient billing and payments, predictive analytics, eligibility and coverage detection.
Navicure and ZirMed have collectively scored Best in KLAS® claims clearinghouse every year since 2010 and multiple #1 rankings in both claims processing and patient payment solutions from Black Book™ surveys since 2012.
For more information, visit www.ZirMed.com.

Kimberly Zeltsar
Executive Director of Revenue Cycle
Kaiser Permanente Hawaii

Kimberly Zeltsar became the executive director of Revenue Cycle for Kaiser Permanente Hawaii in November 2015. She facilitates the management of Kaiser Permanente Hawaii’s revenue cycle — everything from determining health plan eligibility to collecting copays and billing claims. Kimberly works with regional and national leaders to develop a collaborative strategy for optimizing member services. She has nearly 20 years of experience in health care administration, including positions at nonprofit and for-profit health systems, academic medical centers and multi-entity health systems. As a manager of health and public services at Accenture LLC, Kimberly managed large projects to improve overall revenue cycle functions in several large health systems. Prior to that, she served as associate director of health care revenue management at Navigant Consulting in Chicago, Illinois. Kimberly received her bachelor’s degree in business marketing from the University of Phoenix in Tampa, Florida.